General Conditions of Sale
Last update: [25/01/2025]
These General Terms and Conditions of Sale (GTC) define the rights and obligations of the parties in the context of online sales of products offered by Laylah Beauty.
Seller Identification
-
Company Name: Laylah Beauty
-
Head Office: [Canada, Qc, Laval]
-
E-mail: [laylahbeautyy@gmail.com]
-
Phone: [514-886-3477]
Products and Availability
The products offered for sale are described and presented as accurately as possible. However, slight variations may occur. Product availability is updated regularly, but in case of unavailability after ordering, the customer will be informed and may be refunded or choose a replacement product.
Prices and Payment Terms
Product prices are listed in CAD. Shipping costs are specified during the ordering process. Payment is made online through secure solutions. Accepted payment methods include: [Credit card, PayPal, bank transfer, etc.].
Order and Validation
Any order placed on the site constitutes acceptance of these GTC. After payment validation, a confirmation email is sent to the customer summarizing the order details.
Delivery
Orders are shipped to the address provided by the customer during the order process. Delivery times vary depending on the destination and selected shipping method. Laylah Beauty cannot be held responsible for delays caused by carriers.
Right of Withdrawal
In accordance with current legislation, the customer has a period of 14 days from receipt of the order to exercise their right of withdrawal without having to justify a reason. Returned products must be in perfect condition and unused. Return costs are the responsibility of the customer.
Warranty and Claims
Laylah Beauty guarantees the conformity of the products sold. In case of a defective or non-compliant product, the customer can submit a claim to [contact email address] within 14 days of receipt.
Liability
Laylah Beauty cannot be held responsible for damages resulting from improper use of the products sold. The seller's liability is limited to the amount of the order placed by the customer.
Protection of Personal Data
Personal information collected as part of orders is processed in accordance with our Privacy Policy.
10. Applicable Law and Disputes
These GTC are governed by French law. In case of a dispute, an amicable solution will be sought. Failing that, the competent courts will be those within the jurisdiction of Laylah Beauty’s head office.